Patient Access
Repeat Prescriptions
If you are on regular medication your doctor may feel that your medication can be repeated without you seeing you each time you need another prescription. This means that you will be able to order your prescriptions without seeing the doctor.
The practice uses electronic prescribing, which means that your prescription will be sent automatically and electronically to your pharmacy each month. Please ensure that we know which pharmacy you have nominated to receive your electronic prescriptions.
To re-order a repeat prescription you should ideally request your medications online, so please make sure that you are registered to use Patient Access or The NHS App. If you cannot use Patient Access or the NHS App then please submit your prescription request in writing, including your name, date of birth and the medications that you require by;
- using the ‘repeat’ white slip from the side of a paper prescription
- any other written form of request
Non-urgent advice: Please note
To prevent errors, the practice does not accept prescription requests via the telephone.
Please allow 72 working hours (excluding weekends and bank holidays) before collecting your medication from the pharmacy.
Please allow as much time as possible for your prescription to reach the pharmacy and be dispensed.
Electronic Prescribing
The practice uses electronic prescribing.
This means that most prescriptions are now sent to pharmacies electronically and automatically – saving paper, GP-time, pharmacy-time and your time.
If you have not done so already, please let reception know which pharmacy should receive your prescriptions.
Controlled drugs
If your Doctor has prescribed controlled medication, you will be required to confirm your identity when collecting the prescription from the surgery.
When collecting a prescription which includes controlled medication, the person collecting the prescription will be required to provide photographic ID before the prescription is released by the practice.
If you have nominated another person to collect your controlled-drug prescription on your behalf, then please make sure that the person collecting has photo-ID to present to the surgery.
Acceptable photo-ID includes;
Passport
Driving licence
Bus pass
Citizens ID
Student ID
If you or the person collecting your controlled-drug prescriptions cannot provide the necessary ID, then please contact the surgery to nominate a pharmacy who will collect your prescription on your behalf.
ID REQUIREMENTS ONLY APPLY IF YOUR PRESCRIPTION INCLUDES CONTROLLED DRUGS
Cannabis-based Medication
GPs and clinicians at this practice cannot prescribe cannabis-based medications.
Cannabis-based medications can only be prescribed by specialist hospital doctors, and are only prescribed in a very small number of cases.
There are very few circumstances in which a hospital specialist might consider prescribing medical cannabis, including;
children with rare forms of epilepsy
patients with spasticity from MS
patients who are vomiting or feel sick from chemotherapy
These circumstances include only a very small number of patients.
If the above does not apply to you, please do not ask your GP for a referral for medical cannabis.