The practice prescription line is very busy, and should only be used if you have an urgent query about your medication.
Please do not call the prescription line to check that your prescription has been issued to the pharmacy...
so please bear in mind that the practice requires three working days to process a routine repeat prescription
and always check with your pharmacy first to see if the prescription has been received
You can however set up to use Patient Access. This allows you to order prescriptions online, book appointments and more!
Or Email your request to us at Brunel.email@example.com
If you have nominated another person to collect your controlled-drug prescription on your behalf, then please make sure that the person collecting has photo-ID to present to the surgery.
Acceptable photo-ID includes;
If you or the person collecting your controlled-drug prescriptions cannot provide the necessary ID, then please contact the surgery to nominate a pharmacy who will collect your prescription on your behalf.
PLEASE NOTE THAT THE REQUIREMENT FOR ID ONLY APPLIES IF YOUR PRESCRIPTION INCLUDES CONTROLLED DRUGS
Click here for information about how cannabis-based medication is prescribed.
Please note that cannabis-based medication is NOT prescribed by GPs.
Please click here to find out how the NHS Business Services Authority uses and protects your prescription information.
If you are on regular medication and your doctor feels that your medication can be repeated without you being seen each time, you will be given a repeat prescription. The ‘tear off’ portion may be taken or sent to the surgery where your usual doctor is based.
Please allow 72 working hours (discounting Saturdays, Sundays and bank holidays) before collection.
Alternatively, you may request that your local chemist collects your prescription on your behalf.
In order to avoid errors, prescription requests are not taken over the telephone.
If you use a Pharmacy
If we send your completed prescription direct to a pharmacy from the surgery, please allow an extra day for the pharmacy to collect the prescription for you.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
If you have come to Devon on holiday and forgotten your medication.....
If your pharmacy currently orders medication on your behalf, please click on the link below for the latest information;
Information for patients who order medications via pharmacies
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